preloader

Cancel a Service or Account

Please complete the following form. Please contact us at 0800 4 SPEED, if you have any issues.

Net24 Cancellation Form

Cancellation or relinquish service

Note: There's a standard 30-day notice period when you cancel Voyager services. The notice period starts from the day you submit this cancellation form.

Which service/s would you like to cancel?

Why are you cancelling?

Congratulations on your new home!

The awesome news is that you don't have to start from scratch setting up your new internet. Just click the link below and fill out our 'Moving address' form, we'll get onto moving your internet over to your new abode.
Move Address

Don't need internet in your new home? Please continue cancelling by completing the questions on this page.

Oh no!

We don't want to lose you to one of the other guys. Could you give us another chance? Click the button below to talk to us about how we can improve your service:
I want to talk

Is it really over? Ok, we hear ya, but at least give us some closure here…
Continue cancellation

Ok it's over,

we need to move on, but at least tell us who is it and what they've got that we haven't:

When would you like to cancel this service?

Account Details

Please refer to your invoice to provide details of the Service or Circuit Identifier. You'll find it on your current charge details and will look like 16___, UFF__, ENVOY__, FSID__

Additional Information