Keeping you connected, stay strong New Zealand - Here is what we are doing to respond to covid

Congratulations on your move!

The great news is that we are here to make transferring your broadband and phone services as easy as possible (one less thing to worry about, more time for packing, yay!)

Chances are we'll be able to replicate the same phone or internet service you currently receive at your new property, but we'll check your new address for you and let you know what services are available.

You don't need to cancel your existing service with us, we'll take care of this for you as part of the move. Just enter your details below, and we'll begin the process of helping you move.

Customer Account Information

Current Address Information

Please enter the date which you would like services at your existing service address to be disconnected

This is typically the date of departure from your existing service address. Services will no longer work at your existing address from this date.

New Address Information

Please enter the date which you would like services connected at your new service address

It generally takes 10 working days to arrange a move of services, but if you're short on time, we'll do our best to get you connected asap.

Additional Information

That's all the information we need right now. Click submit, and one of our team will perform some preliminary checks to confirm service availability at your new address and we'll be in contact with you within 1 working day to confirm next steps.

Prefer to talk to us? 0800 477 333

Available 8am to 10pm - 7 days a week