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Cancel a Service or Account


Net24 Services Please use the following form to request Net24 service cancellation: Net24 Cancellation Form

I wish to:

Note: There's a standard 30-day notice period when you cancel Voyager services. The notice period starts from the day you submit this cancellation form.

Which service would you like to cancel?

The reason I am canceling is:

Congratulations on your new home!

The awesome news is that you don't have to start from scratch setting up your new internet. Just click the link below and fill out our 'Moving address' form, we'll get onto moving your internet over to your new abode.
Move Address

Don't need internet in your new home? Please continue cancelling by completing the questions on this page.

Oh no!

We don't want to lose you to one of the other guys. Could you give us another chance? Click the button below to talk to us about how we can improve your service:
I want to talk

Is it really over? Ok, we hear ya, but at least give us some closure hereā€¦
Continue cancellation

Ok it's over,

we need to move on, but at least tell us who is it and what they've got that we haven't:

Why are you thinking of switching to them?

When would you like to cancel this service?

Account Number

Note: This can be found on your voyager invoice

Please refer to your invoice to provide details of the Service or Circuit Identifier

Account Details

Additional information / Comments / Notes

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