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Need help getting started?

You're only a few simple steps away from enjoying your Voyager Broadband connection in your home or workplace.

Let's Get You Connected
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Received an eero router?

Download & follow the in-app instructions

The app will walk you through the setup process step by step — it's quick and easy.

eero 7
eero 7
eero download Google Play Store eero download App store
eero 7 Max
eero 7 Max
eero download Google Play Store eero download App store
Please note When connecting your router to your Voyager Broadband for the first time, it will need around 5 minutes to start up and automatically download any important settings. Please ensure you leave it plugged in to complete this process.

Can't Find your model?

Here are some of our other routers. Click on the image for setup & knowledgebase guides

Netcom
Netcomm NF20 Mesh
Netcom
Huawei DG8245v
Netcom
Huawei HG659
Fortigate Wifi 40F
Fortiwifi 40F
Fortigate 40F
Fortigate 40F

Got questions?

We've got answers.

Yes, you do need the app to set up and manage your eero router. From your app, you not only get access to an guided set up, but access to your eero for Business and eero Secure included free for 12 months with your eero router. These allow you to customize your security, view real-time usage, and make adjustments from anywhere.

Simply navigate to xyz in the app to renew your eero for Business or eero Secure subscription.

This means exactly that - you will rent the eero router from Voyager for 24 months, meaning we cover any maintenance costs during this time. Once the 24 months is up - your eero router is yours to keep! We will not require you to return this, if you move on from Voyager Broadband, but from this point in time, you will be responsible for any maintenance. Read our full T&Cs here.

Call our helpdesk on 0800 4 SPEED

Available Mon - Fri 8am - 8pm | Weekends/Holidays - 9am - 5.30pm

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