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Service Status

The current service status and any maintenance scheduled for various services is displayed on this page.

Current Status
Updated: 25 Apr 2018 18:25 NZST
Core
Internet
Voice
Hosting
Email

More Detailed Information

  • There is 1 known issue.
Please scroll down to see if you are affected by any known issues.
Network Connectivity
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST
Broadband Services
Service Status:
We are working on resolving issues with this service.
Estimated Resolution Time:
TBA - Under Investigation
Issue #486175

Customers connected via Enable (CHC) may have encountered an outage Sunday the 22nd and Monday the 23rd

The issues was resolved soon after 7am this morning

Those still having issues connect, please power off your ONT for 10mins. Once repowered, it should connect as expected.

If you are still encountering issues, please call our helpdesk on 0800 477 333

Reported At:23 Apr 2018 12:33 NZST
Scheduled maintenance #486173 will occur between 26 Apr 2018 03:00 NZST and 26 Apr 2018 06:00 NZST. view details
Voice Services
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST
Web Services
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST
DNS Services
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST
Email Services
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST
VPS Services
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST
Scheduled maintenance #486176 will occur between 26 Apr 2018 21:00 NZST and 26 Apr 2018 23:00 NZST. view details
Backup Services
Service Status:
There are no known issues.
Last Updated:
25 Apr 2018 18:25 NZST