Peoples Choice Award - Broadband Winner
Integrated Desktop App for Flexible Calling
Available with Advanced Call Reporting
Available within the Advanced Call Reporting add-on, the Voyager Connect Softphone is a desktop app that enables users to make and receive calls on the business phone system directly from their computers. Only headsets are required, meaning it's easy to pick up and work from home, the office, or anywhere in between. This makes it a cost-effective option for those looking to save on hardware costs, as no IP desk phone is needed (although it works with those, too!).
Let's TalkThe Connect Softphone can integrate with CRM platforms, allowing users to make and receive calls, add tasks and notes, and access call recordings all without leaving the CRM. This is especially useful for call centres, as agents working mainly in CRMs don't have to flick between screens to take calls.
Get in touchMake calling even easier with quality headsets that offer zero-touch control. The below options let you operate the softphone from the buttons on the headset.
Premium USB headset designed for office and remote workers alike. Hybrid Bluetooth and USB enables you to easily answer and manage calls without frequent switches between your phone and computer. Noise-cancelling microphones provide world-class audio quality, even in noisy environments.
Bluetooth wireless headset with a highly compact design and cutting-edge voice technologies. Provides world-class audio quality with industry-leading professional acoustic components. Fast wireless charging, seamless UC compatibility, ultra-wide-angle visible Busylight, and multifunctional UC Powerstation.
Professional wireless headset with powerful leak‐tolerant 40mm speakers. Noise-cancelling design features work to provide a portable quiet room for your head. Advanced battery efficiency provides up to 37 hours of power from a full charge.
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