nzcompare awards   Back-to-Back Peoples Choice Award - Broadband Winner 2023

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We’d love to hear from you. Get in touch via phone or email below, or drop in to see us during business hours.

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Maybe you just need access to our support resources? We have an online knowledgebase which provides answers to a lot of FAQ’s.

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Call our helpdesk on 0800 4 SPEED


Once you complete the enquiry form below, you'll be issued with a ticket number via email. Please use this ticket number whenever you contact us. Voyagers from many departments will use this ticket number as a reference for information and so it will help get you the quickest resolution possible.

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We value our customers, and want to do what we can to make sure you're happy.

Complete your details below, giving as much information as possible as to why you were thinking of cancelling. You’ll automatically receive an email with a ticket number, and one of our Voyager team members will be in touch with you within 1 business day to discuss your account.

Voyager Helpdesk
8AM to 10PM, 7 days a week, NZT (UTC+12:00) 0800 477 333 [email protected]
Postal Address
PO Box 911190
Victoria Street West,
Auckland 1142

Our Locations

We have 3 offices throughout New Zealand


Level 2, 5 Nelson Street, Auckland CBD, Auckland 1010


Unit 1, 2 Barry Hogan Place, Riccarton, Christchurch 8041


Level 3, 86 Victoria Street, Wellington 6011