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For years, Interactive Voice Response (IVR) systems or traditional phone menus (think “Press 1 for sales, press 2 for billing…”) have helped businesses route calls to the right …
Voice AI has come a long way. Gone are the days where phone menus or voicemail are the only options for NZ Businesses when it comes to answering callers at peak call times or out of hours.
After helping thousands of New Zealand businesses manage their phone systems for 15 years, we’ve learned one thing above all else:
AI has come a long way since ChatGPT hit the scene in 2022, it’s hard to believe that was only three years ago.
Authored by Angela Hunter, Voyager’s Chief Revenue Officer Cutting through the AI hype and discovering how smart technology can truly transform small businesses.
In today’s connected world, the internet is woven into our children’s daily lives.