Congratulations on your new pad!
Whether it's your forever home or your new office location, our moving house concierge team are here to make transferring your broadband and phone service to your new address as easy as possible.
I'm already with Voyager
The fact that we already know each other makes moving super easy. We just need the details of your new address and we can start getting your broadband moved.
Move My Broadband
How long will it take to move my broadband?
This depends on two main factors:
Moving your broadband and home phone can take anything from a few days up to 8 weeks, so it's best to give us as much notice as possible.
Whether you're transferring a current broadband service with us, or you're new to Voyager, you can specify the date you want to be connected - so your internet won't start until you're moved in.
Not sure what internet is available at your new house? Use our search bar above to search for your new address.
Helpful tips for moving your broadband to a new address
If you're an existing Voyager customer - take your modem, but leave the ONT (the white fibre box) in your property.
Voyager provides a home phone service which uses your Voyager modem. The calls take place over an internet connection, meaning less interference and cheaper call rates. Just select 'smart homeline' when you sign up, and yes, you can keep your number!
If your new place has fibre but you're uncertain about switching your broadband type, check out this article about the common myths associated with fibre.