Voyager News & Articles

The process for switching broadband provider is quite straight forward.

Fibre broadband requires that your ONT and router are both powered on to function, so it will not work in a power outage.

The installation process for fibre depends primarily on your property type.

An ONT (or Optical Network Terminal) is a small device that is attached to the wall of your home or office, which allows you to get connected to Fibre Broadband.

Fibre can be installed via several different methods, including surface-mounted (along fence for example), underground ducting, aerial cable overhead, or buried cable.

A standard fibre installation to a residential home doesn’t usually cost anything – although it’s worth noting that some internet providers do charge a setup fee.